auto dialer -

How to Decide Between a Power Dialer vs Predictive Dialer

IndoAffilBlogDecember 31, 2024013 mins

When it comes to streamlining the efficiency and effectiveness of your call team, an auto dialer is one of the most impactful tools. Power dialers and predictive dialers are two of the most common types of dialers used in call centers, but they can be used by any organization that needs to conduct outreach at…

Predictive Dialer vs Progressive Dialer (+ 3 Alternatives)

IndoAffilBlogDecember 31, 2024018 mins

Before choosing between a predictive dialer and a progressive one for your outbound call strategy, you should decide your business’s priorities. Are you looking to increase productivity? Do you want to drive up customer satisfaction scores? This tradeoff is implicit in the design of each system. The key difference between predictive and progressive dialers is…